Your journey to legendary BBQ starts here. Discover our full range of gas, charcoal, and portable grills—all hand-picked for their quality and performance.
OUR BESTSELLING PRODUCT
Fire Up Your Backyard Masterpiece!
You'll find the absolute best charcoal, gas, and electric grills right here. The perfect cook starts now.
Frequently asked questions
Where do you ship to?
We currently ship across the United Kingdom, including Northern Ireland.
How long will my order take to arrive?
Processing Time: Orders typically take 1-3 working days to be processed and dispatched from our warehouse.
Delivery Time (UK): Once dispatched, standard shipping usually takes 3-5 working days.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I track my order?
Once your order is shipped, you will receive a Shipping Confirmation email containing your tracking number and a link to the courier's website. Please allow up to 24 hours for the tracking link to update.
What if my parcel is lost or damaged?
Please contact us immediately at grilket.shop@gmail.com with your order number. We will work directly with the courier to resolve the issue and ensure you receive a replacement or a full refund.
What is your return policy?
We offer a 30-day no-quibble return policy. If you are not 100% satisfied with your purchase, you can return it to us within 30 days of delivery for a full refund or exchange. The item must be unused, in its original packaging, and in resalable condition.
How do I start a return?
Simply reply to your Order Confirmation email or email us at grilket.shop@gmail.com with your order number and the reason for the return. We will then provide you with a pre-paid return label and full instructions.
Do I have to pay for return shipping?
No. We offer FREE returns for all UK orders. We will provide a pre-paid label for you to send the item back.
Do your products come with a warranty?
Yes, all our products come with a minimum 1-year manufacturer's warranty covering defects in material and workmanship. Please see the product page for specific warranty details.
Great food brings people together. Explore our range of grills designed to turn your patio into the neighbourhood's favourite spot.
Customer Support
Our dedicated team provides timely assistance, committed to addressing your queries.
Guaranteed Satisfaction
Invest in our Products with absolute confidence, backed by our 30-day satisfaction guarantee.
Free Delivery
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